6/10/24

Healthcare Marketing: Data Self-Service & Enablement

Yellow Flower

Customer Background

Project

Outline

A large healthcare provider

of 11k employees wants

their marketing strategists

to be more data-driven to

improve campaign

performance.

“Empower our marketing

strategists with

self-service data

dashboards, enhancing

productivity and minimizing

dependency on analysts.”

The AlignAI platform

empowered a self-service

environment, enabling

strategists to effectively

use data to improve

campaigns.

The Approach

  • Role Specific Playbooks: Procedures

    for data catalog onboarding and

    collaboration to make meaningful

    improvements to existing dashboards.

  • Best Practices:: Data storytelling

    techniques and strategies to turn

    dashboards into actionable insights.

  • Use Case Registry: Cataloging business

    objectives and key questions to answer

    with dashboard solutions.

  • Solution Documents: Clear,

    use-case-specific dashboard guides to

    drive more usage and capture

    feedback.

Success Metrics

  • Dashboard Utilization:: Significant

    increase in the use of dashboards by

    marketing strategists.

  • Campaign Performance: Measurable

    improvements in campaign outcomes

    due to data-driven strategies.

  • Turnaround Time: Quicker time to

    dashboard releases and updates due

    to rollout support.

  • Analyst Independence: Increased

    capacity of analysts by 20% to refocus

    efforts on data and dashboard

    improvements instead of drafting

    insights.

AlignAI Package

To achieve these results, the company invested in a comprehensive AlignAI package:

  • AlignAI Platform: Starter license with Playbook Studio, Playbook Library, Use Case Catalog, and Solution Repository.

  • Live Training: Specialized data storytelling training for marketing strategists.

  • Data Catalog Onboarding Support: Services for seamless integration to assist in

    onboarding use cases to the data catalog.